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iPad Technology Information
Please follow these links for technology assistance related to the iPad:
https://www.spps.org/Page/24325iPad User Guide with step-by-step instructions
District technical support (also see right-hand sidebar for more information)
Helpful Guides For Preparing To Pick Up Your New iPad Or Laptop
How to Backup and Erase Your iPad
Computer Backup - Mac
Computer Backup - Windows XP
Computer Backup - Windows 7
Create an Apple ID without a Credit Card
Restore from a Backup - Mac
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iPad Technical Assistance
Students and staff who need help with their iPads can call one of the numbers below as appropriate. Information is also available online for basic iPad tutorials.
DISTRICT SERVICE DESK:
651-603-4357Call to report lost or stolen iPads, immediately or if the iPad gets damaged or doesn’t work.
If these issues occur outside school hours, please wait until you are back in school to have it fixed.
APPLE CARE:
1-800-919-2775Call for help on technical issues with the iPad like needing help connecting to a wireless network, using the iPad, or to ask specific questions about the Apple apps installed on your iPad
PIN: Students need to get this code from their teacher; staff, if you need the code contact Technical Service
6 am - 8 pm Central Time; Mon.-Fri.
8 am - 8 pm Central Time; Sat./Sun.
