Delivery System

  • Just as the foundation was seen as the what of the program, the delivery system is the how - how will we deliver our services to all students?  How will we respond to our students' individual needs?  How will we support the guidance department to maintain successes from year to year?  There are four integral parts to the delivery system:

    School Guidance Curriculum

    Counselors often find themselves delivering curriculum in front of classrooms, groups of parents, or even full auditoriums.  School guidance curriculum doesn't happen by accident - it is planned thoroughly by taking into careful consideration things like: audience, developmental needs, and ASCA standards, competencies, and indicators.  Curriculum can take many forms:

    • Classroom Guidance - the most common form involves counselors leading classes through activities to facilitate learning and addressing academic, career or personal/social needs.
    • Interdisciplinary Curriculum Development - in working with interdisciplinary teams, counselors seek to incorporate guidance curriculum within subject matter curriculum.
    • Group Activities - small groups are often effective and efficient ways to meet student needs.
    • Parent Workshops & Instruction - whether presenting information on the registration process, or leading parents through the financial aid maze, counselors frequently find themselves considering the needs of adult learners.

    Individual Student Planning

    These are systematic (planned) activities that are utilized by all students to learn about themselves, plan for the future and set goals.  They include:

    • Individual or Small-Group Appraisal - this might include taking a group of juniors through their PSAT results and using them to set goals for the next year.
    • Individual or Small-Group Advisement - an example of this may be a counselor advising a group of students on registering for classes in the next school year.

    Responsive Services

    Responsive services are those activities counselors use to meet students' immediate needs.  Though counselors may not be able to know when they will use these activities, they are still planned in advance for ease of use.  These services include: consultation, individual and small-group counseling, crisis counseling, referrals and peer facilitation.

    System Support

    Once a guidance department has built their program, they must commit to maintenance to ensure continued success.  This is done through professional development, consulation and collaboration, and program management.