Frequently Asked Questions - Parent/Guardian Usernames and Passwords


    Does my One Stop username and password work for Campus and Schoology?

    Yes. Parents and guardians will use their One Stop username and password to log into both Campus and Schoology. The links to each tool can be found at


    How does it work when I have more than one student in SPPS? Do I need an account for each student?

    No. Each One Stop account provides access to all students to whom one has guardianship in both Campus Portal and Schoology.


    Who in our family has been assigned One Stop accounts? Can we combine the accounts into one log-in?

    All parents and legal guardians have unique One Stop accounts. This is necessary to ensure data privacy for families who may have split households or blended families. Please do not share usernames and passwords with your children or other adults.


    Can I change my One Stop username?

    No. Your assigned username (the letter G followed by six numbers) is unique to you and cannot be changed. If you forget your One Stop username, you may use the Reset/Recover Username and Password tool. One Stop usernames are similar to your child’s student ID number and allows you to access your information as it’s recorded in our Campus student record system.


    Can I change my One Stop password?

    Yes. Parents and guardians may change their passwords using two different methods.

    1. Self Service Method: (Please note: You must have an email address on file and listed in your child’s school records (Campus) in order to reset your password online.) Visit and click the link under RESET/RECOVER PASSWORD. Enter your username and submit. A link will be sent to your email to set a new password.
    2. Contact your school's clerk to request a password change and/or username recovery. Clerks will ask for a desired password and will double-check that you have an email address on file.


    What is a primary household? Why can only primary households complete iUpdate in Campus Portal?

    A primary household is the address in which the student primarily lives. In order to prevent multiple submissions for the same student, only parents and guardians of a primary household may complete iUpdate in Campus Portal. Primary households are designated in the district's student records.

    Parents and guardians in secondary households may update their information through Campus Portal.