Distance Learning Family Support
Communications and Translations
SPPS is committed to regular communications with families and the community. The fall reopening plan website, spps.org/reopen2020, is the central location for information. In addition to updating this website, SPPS will send updates via email, text and robocall as needed. To learn more about SPPS Distance Learning, visit spps.org/distancelearning.
Help with Distance Learning and Language Services
If families need help in any language, the first place for families to call is their child’s school. Schools will have support teams that include bilingual staff. In cases where schools do not have a bilingual staff member available, staff will use language line to help you.
Parent Help Line
If families need assistance with Distance Learning, they can also contact the Office of Family Engagement at 651-767-8347 or email firstname.lastname@example.org. If phones are busy and families have to leave a message, staff will do their best to respond within one business day.
Technology Support and Parent Resources to Support Distance Learning
- The Student and Family Fall Checklist website provides help in getting iPads and accounts set up.
- Families and students who need technology support should call 651-603-4348, email email@example.com or visit spps.org/ipadhelp.
- The SPPS Distance Learning website has links to video and digital support tools available for families, so that they can learn about our digital tools and help their children during distance learning. These are available in five languages, and are used to provide workshops for families, both through schools and district offices.