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Welcome to the 2020 school year in Saint Paul Public Schools and Distance Learning 2.0. Use this technology checklist below as a guide to make sure you are ready for day 1 of school.
As you work through the checklist, tap the green information icon (right) to open additional help guides and resources.
Step 1: Get Connected
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Open your SPPS iPad
All returning SPPS students were asked to keep their school-issued iPad over the summer.
If you are a new student to SPPS, pick up your iPad from your school between August 31st and September 11th. Schools will contact families with additional information.
If your current iPad is damaged or needs to be replaced please report the issue by emailing or calling Saint Paul Public Schools Technology Services:
- Email: familysupport@spps.org
- Call: 651-603-4348 from 7 a.m. – 4 p.m.. Please leave a detailed voicemail and your call will be returned as soon as possible.
If your iPad is 'erased' and needs to be set up again, click the 'help' image to the right:
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WiFi or SPPS Hotspot Connection
Connect your SPPS iPad to your home WiFi network. Click the video button for help.
WiFi for families without WiFi will be supported by checking out hotspots and through partnerships, like Comcast and the Internet Essentials program.
Contact your student's teacher if you are in need of a WiFi hotspot OR contact the Technology Family Support line:
- Email: familysupport@spps.org
- Call: 651-603-4348 from 7 a.m. – 4 p.m.
If you have received a SPPS Mobile Hotspot, please use one of the guides below to connect the iPad.
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I have problems connecting my device. Help!
If your iPad is not functioning correctly, damaged, or needs to be replaced please report the issue by emailing or calling Saint Paul Public Schools Technology Services:
- Email: familysupport@spps.org
- Call: 651-603-4348 from 7 a.m. – 4 p.m.. Please leave a detailed voicemail and your call will be returned as soon as possible.
If you are having problems with your iPad, you may also contact your student’s teacher or school: School Directory
After a report is made, a member of the SPPS technology support team will contact you about replacement options to continue distance learning in Saint Paul.
Step 2: Accounts and Logins
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Your Student ID and Password
All Saint Paul students have a student ID and password. This account is used to sign in to important tools like Schoology, Seesaw, Google Drive, Clever, and Infinte Campus.
All student IDs start with the letter "s" and are followed by 6 numbers. Example:
s123456
Student passwords are unique to you. Do not share your student ID OR password with anyone.
If you have forgotten your student password, please talk to your teacher. Memorize your password to keep it safe!
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Sign In to Google Meet
Google Meet is the synchronous video conferencing tool for Distance Learning. Students and families are able to utilize features in a controlled setting.
Open the Google Meet app on your iPad and sign in with your SPPS Google Apps email address.
Example: tcook001@stpaul.k12.mn.us
To join a teacher Google Meet, enter the code sent to you. Click the question mark for Google Meet help or watch the video below.
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Set up your SPPS Email Account
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Sign in to Seesaw (PreK - 3)
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Sign in to Schoology (3 - 12)
Schoology is an online learning management system that helps you stay informed about your classes, assignments and grades.
Open the Schoology app on your iPad and sign in. Follow the steps in the guide for help.
Note: Your classes will appear in Schoology automatically in late August. You do not need to enroll in a course in Schoology.
For more Schoology Help, click here.
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Sign in to Clever Portal (all students)
The Clever portal is a single - sign on tool. Your teacher may ask you to log in to different apps and resources during distance learning. Clever helps eliminate multiple accounts, passwords and logins.
Open the Clever app and sign in with your Student ID and password. Click here for more help.
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Taking Attendance (all students)
To take attendance, students should log into their Campus Student iPad app, located on their iPad home screen. Parents who are taking attendance for their student should use "Campus Parent" at spps.org/onestop.
A student or a student's parent or guardian should complete daily attendance once each school day. When completed, the once-daily attendance process will confirm attendance for all of a student's classes for that day.
For instructions, click here.
Step 3: iPad Help & Support
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Damaged/Lost/Broken Devices
If your iPad is damaged or needs to be replaced please report the issue by emailing or calling Saint Paul Public Schools Technology Services:
- Email: familysupport@spps.org
- Call: 651-603-4348 from 7 a.m. – 4 p.m.. Please leave a detailed voicemail and your call will be returned as soon as possible.
If you are having problems with your iPad, you may also contact your student’s teacher or school: School Directory
After a report is made, a member of the SPPS technology support team will contact you about replacement options to continue distance learning in Saint Paul.
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Help with an app or technology problem
Tech Tips to try if your iPad is not functioning correctly:
- Clear cookies/history in Browser.
- Re-install the iPad app from Self Service. (This updates the version of the app, projects and information not lost)
- Restart the iPad.
- Update the iPad to the latest OS.
If you are having problems with your iPad, you may also contact your student’s teacher or school: School Directory
If your iPad is damaged or needs to be replaced please report the issue by emailing or calling Saint Paul Public Schools Technology Services:
- Email: familysupport@spps.org
- Call: 651-603-4348 from 7 a.m. – 4 p.m.. Please leave a detailed voicemail and your call will be returned as soon as possible.
After a report is made, a member of the SPPS technology support team will contact you about replacement options to continue distance learning in Saint Paul.
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iPad Cleaning
SPPS iPads and cases should be cleaned no less than once a month. Please disassembe iPads and cases and clean using a disinfecting wipe and/or damp paper towel.
- Cleaning the protective case and/or keyboard
- Use disinfecting wipes to wipe down the case entirely. Dry with paper towels.
- Allow cleaned case to dry. DO NOT replace a wet case onto the iPad.
- Throw away paper towels and do not reuse.
- Cleaning the iPad iPad
- Use clean screen wipes on iPad or a damp paper towel.
- Wipe down with yellow lint-free cloth
- Allow iPad screen to dry off before closing the case/keyboard.
- Wash your hands after this step
- Cleaning the protective case and/or keyboard