Please note that Service Desk Staff have transitioned to working from home. This may impact the rate at which they can respond to you. All calls will be returned in the order they were received. Alternatively, please feel free to submit a service desk ticket.

Service Desk Ticketing

  • Welcome to the ServiceDesk Plus Ticketing System resource page.

    See how to guides on the bottom.

    To Submit, View or Edit your ticket, click Link: Submit Service Desk Ticket

    • Improved user interface and easy navigation
    • Improved tracking of ticket status
    • Improved routing of tickets
    • Keyword search option for frequently asked questions 

    For assistance, please contact us by phone or email:

    • 34357 when using a district building phone
    • 651-603-HELP (4357) when using a non district phone
    • Email us at: Service.Desk@spps.org

    Submit Ticket Button