Active Directory Password Information while not on an SPPS Network

  • The information below should answer the following questions:

    • What do I do if my active directory password has expired, but I still know my old password?  
    • How do I change my unexpired active directory password? 
    • My active directory password has expired.  How do I reset it?  
  • STEPS TO RESET AN ACTIVE DIRECTORY PASSWORD WHILE NOT ON AN SPPS NETWORK

    If you are able to get to the internet on your existing or another device (cell phone, iPad, home computer, etc.)  

    • Navigate to start.stpaul.k12.mn.us. 
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    • Select the “Sign in through St. Paul Public Schools button. 
    • Enter your Employee ID and Expired Password and then select the Sign In button. 
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    • You will be redirected to the below.  Enter your employee ID, expired (old) password, and your new password.   
      • Must be eight characters are more 
      • Must contain at least one number 
      • Cannot be consecutive numbers (i.e. 123456) 
      • Can contain characters (i.e. !,#,$,) 
      • Cannot contain any part of your name or employee id 
      • Cannot be a previous password 
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I have forgotten my Active Directory (AD) Password

  • Call 651-603-HELP (603-4357). As with other staff, Help Desk Staff have transitioned to working at home. Phone calls are taking longer.

    Please leave a voicemail for the Service Desk and provide your name, phone number, and employee number

    Service Desk Staff will call you back to finish the password reset process.

    Alternatively, you can put in a ticket at
    https://servicedesk.spps.org