Mass Notification
Finaslite Mass Notification is the district's system for communicating with families through automated phone calls, email and text.
Access to Mass Notification
| Schools | It remains best practice to limit the number of staff who have access to send messages through Mass Notification. Principals should designate one or two staff members as Mass Notification users. Only designated staff may record and distribute messages to families and employees of their school. All messages must be approved by the school’s Principal before being sent out. |
|---|---|
| Departments | Very few departments have access to Mass Notification. To send a message to staff and/or families, please contact the Office of Communications. |
For translations, please use bilingual staff at your school. (This does not apply to emergency messages in which assistance is provided by the Office of Communications.
If there are staff members that need access to Mass Notification or if you have a non-urgent question, please submit a request using this form.
For immediate assistance using Mass Notification, you have three options:
- Call Mass Notificaiton 24-hour Customer Care: 800-829-8107
- Email Support: mnsupport@finalsite.com
- Contact Kate Ryan in the Office of Communications
If you need a custom list, please contact the Campus team.
- When uploading a custom list, ensure you download the PERSON ID for students from Campus and the Staff ID (including the 'e') for staff.
Missing/Incorrect Contact Information
- Family contact information is downloaded nightly from Infinite Campus. Changes cannot be made directly in Mass Notification. It's important to remind families to update their contact information, including phone numbers and email addresses, through Campus Portal or by calling the school.
- School clerks can update family contact information by choosing parent/guardian file under the student whose information needs updated.
- The Household Phone Number in Campus is used for Attendance and Outreach phone calls.
- Under Demographics > Personal Contact Information > you can update the parent/guardian’s Cell Phone, Other Phone, Email and Secondary Email. These fields will allow families to receive text, email and emergency messages. Please note that each parent’s contact information may be different. This ensures both parents are notified.
- Staff members should update their contact information in PeopleSoft.
If you've update Campus and/or PeopleSoft and there is still missing or incorrect information, please submit a ticket to Technology Services.